Merhaba arkadaşlar.Benim şöyle bir sorunum var.Bizim bir tane exchange serverimiz var.Bu exchange serverden tüm maillere mail gönderebiliyoruz ancak hotmaile mail gitmiyor.
Microsofttan bize aşağıdaki mail geldi.Zannedersem bu mailde blocklandığımızı söylüyor.Acaba böyle bir sorun yaşayan varmı.Bu sorunu nasıl çözebiliriz.
My name is Kevin from Windows Live Hotmail Domain Support.
Your IP (220.127.116.11) was blocked by Windows Live Hotmail because the vast majority of all the email that you send to Hotmail has been judged to be spam by WINDOWS LIVE Hotmail's internal filtering system. We have conducted an investigation into the e-mails originating from your IP space and we have implemented a fix for your deliverability problem. This fix may take up to 48 to fully replicate through our system.
I hope that the information that I have provided to you has been helpful. You may also be able to find additional information on common delivery questions at the Hotmail Postmaster Site found at: http://postmaster.msn.com/. I would like to highlight some key areas which I believe are appropriate to your company.
Hotmail has created the Smart Network Data Services program. This is a service that helps legitimate email senders work with their customers and partners to reduce spam originating from their IP. http://postmaster.msn.com/snds/. This program allows a sender to monitor the 'health' of their IPs.
I would also strongly recommend that you authenticate your outbound email via Sender ID and publish your SPF records for your outbound email IPs and register with Sender ID. You can find additional information and submit your domain for inclusion into the Sender ID program at http://www.microsoft.com/senderID . Please note that technical standards (RFC 4408) discourage use of "ptr" for performance and reliability reasons.
Monitor user complaints. Hotmail also has a sender complaint feedback loop program Junk Email Reporting Program (JMRP). Enrollment in this, free of charge, program will benefit you as a sender as it will keep your e-mail lists updated and populated with interested Windows Live Hotmail Customers. Participation in this program will remove those Windows Live Hotmail Customers who do not want to receive e-mails from your company. If you are interested in joining this program please visit Http://support.msn.com/eform.asp ... byemail&ct=eformts.
While using the SNDS tool, enrollment in the JMRP or having your IPs registered with Sender ID will not allow e-mails from your mail servers to bypass our filters, these are in place to help legitimate companies deliver their e-mails to Hotmail Customers.
SenderScore Certified Mail Program. Many legitimate mailers and marketers have qualified and joined this "white listing" program to improve mail deliverability and decrease email from being filtered to the Junk E-mail Folder. Sender Score is a third party program, administered by Return Path. Sender Score (() is the only White Listing service to which we subscribe.
The troubleshooting steps in this email are recommendations only. Microsoft makes no guarantees that following these steps will guarantee deliverability to MSN, Windows Live Hotmail, or Live.com customers.
Windows Live Hotmail Domain Support